Privacy Policy
At Oumenggo (the “Company”, “we”, “our”, or “us”), we respect and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase on www.oumenggo.com.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We only collect personal information when it is necessary and relevant to providing our services or completing transactions.
You may browse our website anonymously without creating an account. We do not identify visitors unless personal information is voluntarily provided.
When you create an account or place an order, we may collect the following information:
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Full name
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Shipping address
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Email address
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Contact phone number
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Date of birth
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Gender
2. Use of Personal Information
Your personal information may be used for the following purposes:
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To process and deliver your orders
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To provide order updates, delivery notifications, and customer support
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To respond to inquiries and requests
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To manage your user account
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To verify and process online payments
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To improve our website, services, and user experience
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To send relevant product or service information, unless you choose to opt out
We may share your name and address with third-party service providers (such as logistics or courier companies) solely for order fulfillment purposes.
Note: Logistics providers may require identity information for customs clearance or internal compliance procedures.
3. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.
For security reasons, we cannot directly retrieve full payment or sensitive order data. You may log in to your account to review your order history and manage your personal information.
4. Data Security
We take appropriate technical and organizational measures to safeguard your personal data, including:
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Restricting access to personal information
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Using secure systems to prevent unauthorized access
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Securely destroying data when it is no longer required
All payment transactions are processed using SSL (Secure Socket Layer) encryption technology, ensuring a high level of data protection.
You are responsible for keeping your account credentials confidential. We are not liable for any loss caused by unauthorized access due to your failure to safeguard your login information.
5. Disclosure of Personal Information
We do not sell, trade, or rent your personal information to third parties.
Personal data may only be disclosed in the following circumstances:
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To trusted third parties involved in order fulfillment and website operations
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When required by law, regulation, or legal process
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When disclosure is necessary to protect life, safety, or legal rights
6. Cookies and Browsing Data
We may collect non-personal information such as browser type, device information, and website usage statistics to improve our services. This data does not identify individual users.
7. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions, concerns, suggestions, or complaints regarding this Privacy Policy or how your personal information is handled, please contact us at:
Email: service@oumenggo.com